Woodfines is committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received, or about our charges, please contact our Managing Partner, Neil Gibbs.

Email: ngibbs@woodfines.co.uk

Post: Neil Gibbs, Woodfines Solicitors, 352 Silbury Boulevard, Milton Keynes, MK9 2AF

A written copy of our internal Complaints Procedure is available on request.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

You can raise your concerns with the Solicitors Regulation Authority.

If you are not satisfied with our handling of your complaint you can ask the Legal Ombudsman:

Telephone: 0300 555 0333
Post: PO Box 6806, Wolverhampton, WV1 9WJ
Email: The Legal Ombudsman
Website: The Legal Ombudsman

Usually, you will need to bring a complaint to the Legal Ombudsman within 6 months of receiving a final written response from us about your complaint. You may also be able to apply to the Court for an assessment of our bill under Part III of the Solicitors Act 1974.

Click here to access our Complaints Procedure.

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